Privacy Policy

Privacy Policy

Effective Date: 2023
GroundLux Scapes LLC – Dallas/Fort Worth, Texas

At GroundLux Scapes LLC, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a contact form, or engage with our services.

1. Information We Collect

When you interact with our website or request a consultation, we may collect the following information:

• Full name

• Email address

• Phone number

• Address or job site location

• Project details or service requests

• Any messages or attachments you submit

We do not collect sensitive financial information (e.g., credit card numbers) through our website.

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries and provide quotes

• Schedule consultations and deliver services

• Follow up on projects or customer satisfaction

• Send important updates regarding your project

• Improve our website and customer experience

• Display project photos (with client consent)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Project Photos & Marketing Use

With your signed agreement, GroundLux Scapes LLC may take photographs of completed projects and use them for:

• Website galleries

• Social media posts

• Online or printed marketing materials

You will not be identified by name or address. No compensation or royalties are owed for photo usage, as outlined in our Terms & Conditions.

If you wish to opt out of photo use, simply notify us in writing before or during your project.

4. Cookies & Website Data

Our website may use cookies or analytics tools (such as Google Analytics) to track:

• Page visits

• Time on site

• Device type or location

This data is used only to improve our site performance and is not linked to personal identity.

5. Third-Party Links

Our website may contain links to third-party sites (e.g., product manufacturers, social media platforms). We are not responsible for the privacy practices of those websites. Please review their individual privacy policies if needed.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Access is limited to authorized personnel involved in your project or communication.

7. Your Rights & Contact Info

You may request to:

• Review, correct, or delete your personal data

• Opt out of receiving updates

• Ask questions about this Privacy Policy

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8. Policy Updates

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.